FAQ
General
How can I access my account? I forgot my user name or password.
On the top menu you will see in green Sign In, "Click It" and on the sign in page you will see a link to recover your username or password.
What other services does Bokeh Solutions offer?
What licenses and certifications do Bokeh Solutions staff have?
What is your privacy policy?
Professional Services
I am interested in additional services related to cybersecurity. Where can I get more information?
On our website under the services menu you will find detailed information on each of the company's services. If you need more info, Contact us so one of our engineers can help you.
One of my employees was a victim of Phishing. Can you help us to prevent it from happening again?
How can I protect my company against ransomware attacks?
Online Services
How do I subscribe to the scanning service?
Go to the Pricing Page select the service that you want to subscribe to and click "Sign Up". Fill out the registration form, submit payment and respond to the activation email.
How do I find my IP Address?
Can I cancel my subscription at any time?
What are the payment methods?
How do I get my scan results?
How long are my scan results stored and how long can I access them?
What online services do you offer?
My scan results show no open ports or vulnerabilities?
If you have any other question not covered in this page, please do not hesitate to Contact Us